Integrated operations
TowerHQ for Combination Fire/EMS
Combination fire/EMS agencies run one HR department for two workforces, one fleet for two purposes, and two parallel reporting regimes (NFIRS + NEMSIS). TowerHQ handles the superset — skill matrices spanning EMT-B through paramedic and FF through FF officer, cross-trained roster assignment, and concurrent reporting without duplicate data entry.
You probably run this operation if …
- Cross-trained FF/EMT or FF/paramedic staff
- Apparatus that respond to both fire and EMS calls
- Running NFIRS + NEMSIS reports on the same incidents
- Career captains supervising volunteer EMTs (or vice versa)
What TowerHQ gives you
- Unified HR with fire and EMS credential matrices side-by-side
- Cross-trained roster assignment and shift scheduling
- NFIRS + NEMSIS parallel reporting from a single incident record
- Both NFPA fleet compliance and EMS readiness in one system
- Both fire investigation and patient care documentation workflows
Tools this replaces for combination fire/ems
- Rippling
- Aladtec
- FireHouse
- ESO
- PSTrax
- Vector Solutions
Operating in combination fire/ems? Join the 2027 pilot.
We're picking a small number of design partners across every vertical.