Plant, refinery, mine
TowerHQ for Industrial EMS
Industrial EMS is a contract business. Customer management, contract lifecycle, standby billing rules, and site-specific readiness (respiratory protection, hazmat, rescue) are day-one concerns. TowerHQ handles the contract customer module natively — not bolted onto a generic ambulance billing system.
You probably run this operation if …
- Contract with one or more industrial clients (plant, refinery, mine)
- Standby billing (hourly, event-based, or retainer)
- Site-specific PPE or rescue training requirements
- Dedicated crews assigned to specific customer sites
What TowerHQ gives you
- Customer + contract management with SLA tracking
- Per-contract billing rules and volume commitments
- PPE lifecycle per NFPA 1850 (turnout gear context applies)
- Technical rescue team deployment (rope, confined space, trench, swiftwater)
- Hazmat response tracking (incident type, materials, decontamination)
Tools this replaces for industrial ems
- Excel contracts
- SharePoint billing
- Generic ATS for unique hiring pipelines
Operating in industrial ems? Join the 2027 pilot.
We're picking a small number of design partners across every vertical.