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Module

Status Boards & Paging

Replace FirstArriving, Yodeck, and the whiteboard in the day room.

Digital signage across stations and paging across channels, unified. Pages can deliver via app push, SMS, and a phone tree with atomic slot claim and cross-channel dismiss-on-fill. Station signage shows roster, open shifts, vehicle status, supply PAR, credential expirations, NWS weather, road/traffic, and revenue-cycle KPIs — per-screen permissions, cached playback for network failures, emergency takeover.

What's inside

  • Multi-channel paging: app push, SMS, phone tree, atomic slot claim
  • iOS Critical Alerts; Android high-priority FCM with full-screen intent
  • Station signage with emergency takeover and cached playback
  • Active911 / IamResponding ingestion adapters
  • Native chat + Rocket.Chat bidirectional sync
  • Live dispatcher dashboard with historical reporting
  • Widget library: roster, open shifts, PAR, CS, credentials, KPIs
  • iOps360 and Yodeck importers

Feature catalog for this module

25 numbered features · ranges F450–F494, F500–F524
F450-F462
Device registration, health, remote control, playlist, multi-zone, scheduling, expiration, tags/groups, cached playback, emergency takeover, media library, auto-orientation, auto-login
F470-F488
Board editor, widgets for roster, open shifts, current pages, active calls, vehicle status, supply PAR/CS, credential expirations, safety events, NWS weather, road/traffic, camera embeds, training schedule, KPI tiles, connectivity, clock-in tile, announcements, revenue cycle KPIs, open POs
F490-F494
Per-screen permissions, content-widget mix, mobile parity, iOps360 importer, Yodeck importer
F500
Native chat
F501
Rocket.Chat integration
F502
ChatSyncOrchestrator for bidirectional sync
F503
Per-channel policy
F504
Chat search (integrates with global search F014)
F505
Retention policy
F506
Expansion adapters (Phase 3)
F510
Page model with role slots, eligibility filter, expiration, escalation
F511
App push paging
F512
SMS paging
F513
Phone call tree (Twilio TwiML)
F514
Atomic cross-channel slot claim
F515
Cross-channel dismiss-on-fill
F516
Delivery policies
F517
Quiet hours / per-user channel preferences
F518
Live dispatcher dashboard
F519
Page templates
F520
Historical reporting
F521
IamResponding ingestion adapter
F522
Active911 ingestion adapter
F523
WhatsApp (Phase 3)
F524
ML channel selection (Phase 3)
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